ShopPower Knowledgebase - Full Listing

[#1] Error: 'Operation must use an updateable query'

[#3] Login fails but I know the login and password are correct

[#4] Image upload not supported

[#5] Upload image permission problem

[#6] I want to use include files in my skins but it doesn't work / Creating custom buildpage tags

[#7] Changing currency

[#9] Can I get ShopPower to ship customers their software purchase by email?

[#10] Image upload requires VBScript5

[#11] Encrypted mail add-on shows blank messages

[#12] How do I import existing data into ShopPower?

[#14] Can I show all prices including tax?

[#15] Use of ShopPower-Soft software with visual editors

[#16] Updating whilst offline

[#17] Ordering ShopPower

[#18] Store credit card orders in the database and view them through SSL

[#19] Error in config.asp file when I change the password on the database

[#22] Exporting data from ShopPower as comma separated values (csv)

[#23] Is there a limit to number of orders when using SQL Server?

[#24] Integrating UPS and Fedex into ShopPower

[#25] 'Cannot insert the value NULL into column XXX' Error

[#26] Site times out on order submission after I converted to SQL Server

[#27] Shipping calculation inaccurate

[#30] Image upload - image doesn't show up

[#31] How does the V_Quantity field work?

[#32] My secure area is on a separate server from the rest of my site

[#34] Page errors on the lite cart

[#35] Using ShopPower just for enquiries - no order section

[#36] How do I set the minimum order size?

[#37] Make an item unavailable after last one is sold

[#38] Ordering versions alphabetically

[#39] Location of mailorder.asp on a site with secure payment

[#40] No emails sent from the shop but I get no error message

[#43] Do I have to keep your branding on the full version of ShopPower?

[#44] Internationalizing ShopPower

[#45] Images are deleted when I update products using a Macintosh

[#46] How do I get ShopPower to handle US state tax?

[#48] Sending email from ShopPower

[#49] Driver not found

[#63] Where are product images stored?

[#65] Include file 'des.asp' not found

[#66] 'Insert into' syntax error on mailorder.asp

[#67] SQL version of the ShopPower database

[#68] Email displays on screen but is not sent

[#69] Live site does not behave same as local one after uploading identical data and files

[#70] Setting destination tax

[#77] Make enquiry link still appears in side menu when disabled from the config

[#80] How do I extract data from ShopPower as comma separated values (CSV)?

[#82] Decryption software terminates without showing any decrypted message.

[#83] Is any other software required in order to run ShopPower-Soft Encrypted Mail (CEM)?

[#86] How do I reduce the number of shipping zones?

[#91] Why is order flag set to SENT when an order is placed?

[#94] Dropdown menu for 'add to basket' quantity

[#95] My ShopPower is set up to use ASPMail, but it doesn't appear to work

[#96] ShopPower doesn't work on my Windows XP installation

[#99] I can't get ShopPower sending mail with JMail

[#104] Returning customers automatically set to 'approved' for paying by PO

[#105] How and where to I insert the license number I was given into ShopPower?

[#109] Header error occurs when I uncomment some debug lines that write values to the screen

[#111] The 'price_calc_shippingandtotals.asp' include or 'shipoptions.asp' gives an exception error when I make an order

[#112] My secure area is on the same machine but a different virtual web - how can I set up ShopPower-Soft Encryption?

[#113] ShopPower Decryption won't open attachments

[#114] Saving as text gives "File not found" error in decryption software.

[#116] When I close the shop, I check back later and find that it has been opened again.

[#118] Sorting products by ID or code number in the order emails received from ShopPower

[#119] What is the database password?

[#121] Error: 'Type mismatch' (ShopPower Lite)

[#122] Server.CreateObject failed on mailorder.asp when using the encryption.

[#124] How do I get featured items to appear on the front of the shop?

[#127] Can customers pay by cheque or other offline method?

[#130] How easy is integrating with WorldPay?

[#138] When I add items to the basket, I get the 'please wait' message but then it just sits there without redirecting back to where I was

[#141] ShopPower front end pages just hang and display nothing

[#142] Pop Up box for larger images does not work

[#145] How do I remove related products?

[#148] Error when I click on page links at foot of prodtype.asp page

[#150] Can I sign people up to the news list without them making an order or enquiry?

[#151] Mail list confirm link gives a 404 'page not found' when clicked

[#157] Every time I try to run ShopPower, the 'downloads' window pops up and asks me if I want to download the file

[#161] Images stop loading when I click the 'view large image' link

[#162] Why do hyperlinks in email wrap over two lines and therefore not work properly when clicked?

[#167] Can I implement dual pricing (GBP and Euros)?

[#168] No items get added to the basket when I click 'add to basket' or the items disappear when the page refreshes

[#170] How do I avoid charging VAT to EU businesses?

[#172] When user checks out, tax appears on the payonline.asp page at twice the rate I've set

[#173] Can I set shipping weights to decimal (non-integer) values?

[#175] What is the back end login and password for the full version of ShopPower?

[#179] Decryption software terminates without showing any decrypted message (2)

[#188] Authorize.net has stopped working.

[#189] ASPmail doesn't send HTML email properly

[#191] Navigation menu on product.asp page gives the message "This section is currently not available" when you click back to a master category

[#193] Deleting orders through the database

[#217] Can I run ShopPower on Unix/Linux?

[#220] Search produces links to master categories that then display 'this section is currently unavailable'

[#225] When do I need to upgrade from an Access database to something more powerful?

[#227] Why doesn't ShopPower have a 'send link to friend' feature?

[#230] Can I put metatags into the HTML search engine pages?

[#238] How do I calculate shipping cost by volume rather than weight or price?

[#240] Is there a maximum number of concurrent users?

[#241] How do I increase the number of shipping zones and/or bands within them?

[#256] Email and phone field labels missing from the AuthorizeNet payonline form

[#258] Charging shipping according to weight rather than order value

[#259] How do I set some items to have no shipping/delivery charge associated with them?

[#262] Operation is not allowed when the object is open. /shop/includes/functions.asp, line 493

[#268] What do I need to do to remove the shipping address fields?

[#270] How do I change the way currency is formatted?

[#272] How do I add asp script to the template page or use an ASP rather than HTM page as a template?

[#274] 'Path not found' error when CactusPay tries to send an order

[#280] How can I access to admin (back end) section of your online demo?

[#281] Cannot view modify_orderstatus.asp without errors after upgrading to v4.5 from a previous ShopPower version

[#284] Can I integrate ShopPower with third party gateways myself?

[#290] Adding a product to more than one category

[#292] Error creating static HTML pages

[#299] Orders are blank or the site is acting strangely after I modified my skin template

[#301] 'File name or class not found' error when adding an address to the mailing list

[#304] At what stage in the process are stock levels adjusted?

[#305] Displaying the string of product page links at the top of the page as well as the bottom

[#319] Shopping basket empties after items are added

[#320] Sending mail from ShopPower without using CDO

[#321] Email link sent to subscribers doesn't work

[#323] Can I change the target folders for image uploads?

[#327] "Couldn't Use '(unknown)'; File Already in Use" error

[#328] Listing versions alphabetically rather than by price

[#337] 'Specifications' field doesn't wrap text and appears in a funny font

[#346] Using an alternative template on the home page

[#347] The 'backup' link to my database in the back end doesn't work

[#353] Paypal multiple currency support

[#356] Error: 'Path not found'

[#360] Disallowed path characters error - include files not allowed to reference parent directories

[#362] Prodtype.asp fails after upscaling the site to SQL Server

[#366] 500 Error 'Page cannot be displayed': viewing clearer error messages in Internet Explorer

[#367] How do I configure ShopPower if I only ship to certain countries?

[#371] How do I view credit card information in ShopPower?

[#375] Showing prices inclusive of VAT (tax)

[#376] I am trying to response.write text in the buildpage.asp file but it appears at the top of the page

[#381] Offline changes to data cause all front end pages to crash

[#382] Customizing invoices

[#383] My order was approved by payment gateway but doesn't show up in back end

[#384] Reducing the number of shipping bands

[#394] Sub categories within subcategories

[#423] Error after upsizing Access to MS SQL: "The text, ntext, or image data type cannot be selected as DISTINCT"

[#425] Error: 'Line 1: Incorrect syntax near '='' (after upsizing to MS SQL)

[#429] Is it possible to have trade and consumer customers paying separate prices?

[#454] Can I remove the customer code? How can I simplify the customer code?

[#457] How does discounting work? What are the options for giving discounts to certain users?

[#460] How can I get customers to add extra information for products they're purchasing?

[#465] SQL script creates database but I get page errors / SQL database is blank

[#466] Changing the order of sorting

[#472] VAT (tax) and shipping costs

[#480] Removing unwanted payment methods

[#496] Is a flat-rate handling charge for all orders supported?

[#497] How can I delete or cancel an invalid order?

[#507] Using ShopPower with frames

[#510] Incorrect quantities entered in wish list

[#517] Changing text and wording throughout ShopPower

[#518] Testing ShopPower with PayPal integration

[#520] Upsizing ShopPower's Access database to MS SQL Server

[#522] No prompt in back end

[#528] Stock level warning

[#530] Change category menu from dropdown to hyperlinks

[#536] What is the download link field for?

[#559] Can I easily restore a category that has been deleted?

[#560] Error: 'Cannot include Memo, OLE, or Hyperlink Object when you select unique values (P_Desc1).'

[#562] The mailorder script (or gateway equivalent) times out

[#563] Does UPS shipping work in the UK and Europe?

[#564] Customizing 'featured products' on the home page and removing the "This week's specials" text

[#566] UPS Unhandled shipping errors

[#568] Changine positions of news items on the home page

[#569] Currency rates updates

[#575] Poor site speed, reliability issues and intermittent bugs on Fasthosts hosting

[#576] What things must I consider if moving my ShopPower site to another host?

[#579] Sessions in ShopPower

[#580] Protecting file downloads with a password

[#590] Protx set-up problems

[#591] No 'security' tab is visible when I right-click a folder to set permissions for it

[#592] UK/US date format issues with MS SQL - conversion errors or blank pages

[#597] How do I change the details/settings of the contact page?

[#598] UPS error 250003

[#607] Displaying separators in numbers

[#608] Running two ShopPowers Under One Database

[#609] Checkout process hanging on mailorder.asp page

[#612] Setting the increment on the quantity dropdown

[#614] Does ShopPower support this payment gateway?

[#619] Upgrading leaves error on frontend

[#620] Passwords with Access ODBC Connections

[#621] Setting up special deals

[#623] Problem with List/Find/Pay of affiliates on MS SQL Server

[#624] File not found error in buildpage.asp

[#629] Setting Up PAYPAL

[#630] Checkout leads to Verisign!

[#649] Setting up my email addresses

[#650] Change the listed card types?

[#651] Error 99 - "This transaction cannot be accepted" - using authorizenet SIM.

[#655] Support for MSmail?

[#659] EU VAT number box and EU VAT checking

[#667] Which Authorize.Net systems do you support?

[#669] Item count on mini-basket changed to count individual items

[#677] Does ShopPower support Chinese, Japanese, Korean, Arabic, Greek, Russian and other non-western European character sets?

[#679] Maximum quantity per item

[#680] Putting images in the specifications or descriptions table

[#681] What is the maximum number of products ShopPower can cope with?

[#682] Listing products with version rows

[#693] Different page titles?

[#695] UPS error 'Server.CreateObject Failed' during checkout.

[#696] Customer delivery date on order

[#697] Specials charges for specific items

[#698] Changing the look of the categories menu

[#700] List products based on price?

[#706] Images for related items

[#709] Setting up multiple currencies

[#710] Print This Page Button

[#713] Error on Checkout Stage 4

[#714] Different currency used on front- and back-end

[#716] Running both value and weight on for shipping?

[#719] Payment method dropdown defaults

[#720] Is it possible to add to cart button on the multi-column format prodtype pages

[#725] Titles for emails

[#726] Collecting payment details on my site.

[#727] Email sent on affiliate signup?

[#728] Removing the verification process for the mailing list

[#729] Products with no shipping and no tax

[#731] Error message on failed credit card transaction

[#736] Authentication with Persits ASPEmail

[#737] Displaying search results like the categories

[#739] Deleting Sales Stats

[#744] Saving addresses in My Account

[#753] How do I add extra pages to ShopPower with my own content?

[#755] Running MySQL on a Linux Server

[#756] How do I upload a MS SQL database to my web server?

[#761] Search engine rankings

[#762] How do I format links to my site to pass an affiliate ID?

[#774] Images of a deleted product

[#777] Error: 'Disallowed Path Characters'

[#778] Limitations of the mailing list.

[#795] Stock tracking at -1

[#798] Categories, Products, Versions

[#810] Error: 'Exception occurred' (on payonline.asp)

[#812] How do I update the 'About Us' page content?

[#813] Can I import data into ShopPower from another cart program?

[#814] My site generates errors when I put the valid license code into it

[#816] Can't login to back end after upgrading to v5.1

[#818] Bypassing the shipping

[#821] Closing my site prevents me logging into the back end

[#824] Listing emails on my mailing list

[#827] Deleting the test data in ShopPower

[#828] Changing the store name

[#834] Products and/or categories in multiple columns

[#835] Integration with Accounts Package

[#837] Where can I put additional meta tags?

[#838] Error: 'name redefined'

[#843] Can I associate particular shipping methods only with certain zones?

[#845] Can I exclude some items from having coupons applied to them?

[#849] PO number does not show in back end or on back end HTML invoice

[#862] Error: 'You have an error in your SQL syntax' (MySQL)

[#863] Data Tool error when used on non-English versions of Windows

[#875] Pop up blockers prevent users going to PayPal

[#885] Terms And Conditions less than 4000 characters

[#889] Ordering categories and products

[#895] Product images are caching

[#913] Setting up UPS real time shipping support

[#914] How do I set page title and description and keyword metatags on my pages?

[#915] I get various page errors after setting up my ShopPower with Microsoft SQL Server

[#916] My ShopPower is not sending email properly

[#917] Can I remove the ShopPower-Soft Copyright Notices from ShopPower?

[#920] How do I increase the order number that ShopPower starts numbering from?

[#921] Do you support the HSBC payment gateway?

[#922] Update language strings gives error

[#923] Successful payment on WorldPay gives message 'the gateway refused the transaction'

[#925] Mail send from ShopPower's contact form bounces

[#926] My support & upgrade cover has expired but I want to download ShopPower software or ask support questions

[#927] Error: '[DBNETLIB]connectionOpen(Connect()) SQL Server does not exist or access denied'

[#929] Error: 'Disallowed Parent Path'

[#930] I purchased ShopPower via a reseller/developer and want support and/or an upgrade

[#931] Full vs. lite versions

[#932] Can I use ShopPower v5.x with MS SQL 2005

[#933] Double quantities added to basket when using Mozilla Firefox

[#934] Data tool error 'cannot find the input table or query' or 'invalid object name' when upsizing to v6

[#935] v6 missing mailing list features in the back end

[#936] Cannot get options to display as 'option boxes' (radio buttons)

[#937] Quantity discounts (price breaks) is showing wrong price

[#938] Basket and session problems for customers using AOL

[#939] Cost of upgrading an existing license to v6 'Pro'

[#940] Outgoing Mail Server Security Changes

[#941] Will customizations prevent me upgrading? Will they carry through when I upgrade?

[#942] Product Type dropdown menu when creating new product does not have the three options it should list

[#943] My PayPal integration isn't working properly

[#944] SEO friendly URLs not working (including 404 - page not found)

[#945] Problems updating v5 or earlier skin template to work with v6

[#946] Unsubscribe/remove email address from the mailing list

[#947] What does 'RRP' mean?